HughesNet®

What is transmission latency?

Latency refers to the amount of time it takes a packet of data to travel across a network. With satellite service, that data must travel up to the satellite and back (about 45,000 miles). This round trip adds about a half-second delay to the total time your computer takes to communicate with a Website or host server. Therefore, time-sensitive appli...
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How do I use video and music services through a gaming system?

Many gaming systems are capable of connecting to video and music services, such as Netflix, Hulu, and Pandora ® . You will need to refer to your gaming system owner’s manual to determine which services are supported with your particular console. In addition, these are often subscription-based services that require you to have an account or monthly...
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Why don't real-time games work?

With satellite service, the data must travel up to the satellite and back (about 45,000 miles). This round trip adds about a half-second delay to the total time your computer takes to communicate with a Website or host server. That will prevent real-time, multi-player games from establishing or maintaining a reliable connection with the gaming serv...
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Can I play multi-player games that do not require real-time connections?

Yes, “turn-based” games, such as casino games, and strategy games, such as chess, will work fine via HughesNet. Role-playing games and popular Facebook games generally work with HughesNet. You can use the Xbox and PlayStation consoles to download games to play offline, and use the streaming video and music services offered through your gaming syste...
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Can I download games, stream video and music through my gaming system?

HughesNet Gen5 service plans will work with many features offered through gaming services such as Xbox LIVE® and the PlayStation Network. You will be able to download games and game updates, and use the streaming video and music services offered through your gaming system, such as Netflix® and Hulu™. However, the majority of real-time, multi-player...
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*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.