HughesNet®

What is the vesting period?

Both Express Repair plans include a 30-day vesting period for existing HughesNet subscribers. Onsite service within the first 30 days of enrolling in a plan results in a higher co-pay than after the vesting period. During the vesting period: $99 co-pay If an onsite visit is required within the 30-day vesting period and you choose to start a new 24-...
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What is the pricing for Express Repair- Basic and Express Repair- Premium?

Select Express Repair – Basic with a 1-year term for only $7.95 per month, or choose Express Repair – Premium for next-business-day service for only $11.95 per month with a 1-year term. Both plans require a $29.95 co-pay if a service visit is required. A higher co-pay will be charged during the 30-day vesting period.
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My HughesNet service is still under warranty - why would I want HughesNet Express Repair?

Under warranty, you have access to 24x7 technical phone support, as well as onsite support as needed. While most problems are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a visit is deemed necessary to restore...
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What are HughesNet Express Repair plans?

Express Repair is a service protection plan designed to ensure that your HughesNet® service will be restored in an expedited manner in the event that a problem occurs. Under the plan, you continue to receive Technical Phone Support 24 hours a day, 7 days a week, but if the problem cannot be fixed over the phone, a certified technician will come dir...
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*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.