HughesNet®

I have DIRECTV / DISH network service already. Will this be on the same bill? Any special deals?

You will receive a separate bill for each service. Contact DIRECTV or DISH about special offers with HughesNet that may be available in your area.
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If I already have DIRECTV or DISH network service, do I need to get a new dish for HughesNet?

Yes, the HughesNet system requires a unique dish in order to send and receive information via satellite. You cannot use your DIRECTV or DISH network dish for HughesNet high-speed Internet service.
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Do I need a dial-up modem and telephone line to get Internet service?

No. There is no phone line or dial-up data modem required to use your HughesNet service.
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What are the key terms for high speed & satellite Internet?

As a satellite ISP, Hughes strives to offer a reliable high-speed Internet option with a customer-friendly and easy-to-use service. This list of glossary terms is meant to familiarize you with satellite Internet and answer questions you may have. 56K line – Most dial-up Internet connections use a telephone line that allows transfer of data at 56,00...
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I’m a home user of the HughesNet service. How can I contact Customer Care when I have a question or problem?

For HughesNet Technical Support or Customer Care, please log on to http://www.myHughesNet.com This site will also enable you to view your account status, online invoices, and activity history. Telephone Customer Care and technical support is also available toll-free at 1-866-347-3292.
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What are the most common myths about satellite Internet providers?

Some people may be hesitant to subscribe to satellite Internet because of myths they've heard – or because they are unaware of the convenience and quality offered by high-speed satellite Internet providers. Myth #1 – Satellite Internet service providers don't reach rural areas. Hughes offers satellite Internet everywhere in the contiguous United St...
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*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.