I have DIRECTV / DISH network service already. Will this be on the same bill? Any special deals?

You will receive a separate bill for each service. Contact DIRECTV or DISH about special offers with HughesNet that may be available in your area.

If I already have DIRECTV or DISH network service, do I need to get a new dish for HughesNet?

Yes, the HughesNet system requires a unique dish in order to send and receive information via satellite. You cannot use your DIRECTV or DISH network dish for HughesNet high-speed Internet service.

Do I need a dial-up modem and telephone line to get Internet service?

No. There is no phone line or dial-up data modem required to use your HughesNet service.

What are the key terms for high speed & satellite Internet?

As a satellite ISP, Hughes strives to offer a reliable high-speed Internet option with a customer-friendly and easy-to-use service. This list of glossary terms is meant to familiarize you with satellite Internet and answer questions you may have. 56K line – Most dial-up Internet connections use a telephone line that allows transfer of data at 56...
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I’m a home user of the HughesNet service. How can I contact Customer Care when I have a question or problem?

For HughesNet Technical Support or Customer Care, please log on to This site will also enable you to view your account status, online invoices, and activity history. Telephone Customer Care and technical support is also available toll-free at 1-866-347-3292.

What are the most common myths about satellite Internet providers?

Some people may be hesitant to subscribe to satellite Internet because of myths they've heard – or because they are unaware of the convenience and quality offered by high-speed satellite Internet providers. Myth #1 – Satellite Internet service providers don't reach rural areas. Hughes offers satellite Internet everywhere in the contiguous United...
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*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.