Account & Tech Support
Reach us 24/7 for help with billing, upgrades, or technical issues.
Change
Shop Hughesnet plans with speeds up
to 100 Mbps1 unlimited data**
Here's how to make Hughesnet internet a reality in your home. Questions while shopping? Call 1-844-715-2978 and ask a Hughesnet customer care expert.
Find Plans & Pricing
Shop new, faster Hughesnet plans at up to 100 Mbps with unlimited data.
Check Availability
Enter your ZIP code to see Hughesnet plans available in your city.
Schedule Installation
Select a plan, order online or at , 1-844-715-2978 and schedule installation.
Frequently asked questions
How/where can I purchase Hughesnet?
You can order Hughesnet online, by phone or through a local authorized retailer.
Whom do I contact to check the status of my order?
Visit orderstatus.hughesnet.com or call Pre-installation Support at 1-866-774-6580.
What type of equipment is necessary for Hughesnet service?
Hughesnet provides all necessary equipment, including the Wi-Fi Modem and satellite dish. Our professional technicians install all equipment to ensure optimal home internet performance.
How do I talk to a human at Hughesnet?
For tech support or questions about an existing account, call Hughesnet customer care at 1-866-482-1777. Experts are available 24/7.
If you don’t have a Hughesnet account yet, Call 1-844-715-2978 to speak to Hughesnet customer care about plans near you.
How can I check my order status?
Use the Hughesnet Order Inquiry tool to check your order status.
For other questions about a recent order, call 1-866-482-1777.
What Hughesnet customer care tools can I find online?
Find these Hughesnet customer care resources and more at my.Hughesnet.com or in the myHughesnet mobile app.
- Order status request form
- Hughesnet Community customer forum
- Faq Center with support articlesLive chat for tech & billing help
What should I do if I'm experiencing issues with my Hughesnet service?
First, try these troubleshooting tips.
- Reset your modem
- Clear any debris from your satellite dish
- Check your data usage at my.Hughesnet.com or in the myHughesnet app
- Make sure your last bill is paidIf you’re still experiencing issues, call the Hughesnet customer care number 1-866-482-1777 for help.
Broadband Labels
As of April 10th, 2024, the FCC requires all internet service providers to provide broadband labels for home internet service plans. The broadband labels are intended to help consumers find the best plan for their needs. We value transparency and are happy to provide details regarding our service plans‘ data, speeds, and fees. Please note that service plan availability is geographically dependent. Not all service plans are available to all consumers.
