HughesNet Express Repair

HughesNet Express Repair

Protect your home Internet with expedited restoration.

In the event of service interruption, a certified technician will quickly come directly to your home if the service cannot be restored over the phone. Express Repair customers also pay a reduced service fee for onsite repair visits.

Plans & Pricing

Plans & Pricing

Bundle Express Repair with your HughesNet service order.
Already a customer? Click here to add Express Repair to your current service.

HughesNet technician

Expedited Repair

If an issue cannot be resolved by phone, we'll quickly send a qualified technician to your home.

Cost Savings

Pay a reduced service fee for onsite repair visits.

Express Repair FAQs

What are HughesNet Express Repair plans?

Express Repair is a service protection plan designed to ensure that your HughesNet service will be restored in an expedited manner in the event that an interruption occurs. Under the plan, you continue to receive Technical Phone Support 24 hours a day, 7 days a week, but if the problem cannot be fixed over the phone, a certified technician will...

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My HughesNet service is still under warranty - why would I want HughesNet Express Repair?

Under warranty, you have access to 24x7 technical phone support, as well as onsite support as needed. While most interruptions are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a visit is deemed necessary to...

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What is the pricing for Express Repair Basic and Express Repair Premium?

Select Express Repair Basic with a 1-year term for only $8.99 per month, or choose Express Repair Premium for next-business-day service for only $12.99 per month. Both plans require a $24.99 co-pay if a service visit is required. A higher co-pay will be charged during the 30-day vesting period.

What is the vesting period?

Both Express Repair plans include a 30-day vesting period for existing HughesNet subscribers. Onsite service within the first 30 days of enrolling in a plan results in a higher co-pay than after the vesting period.

During the vesting period: $99 co-pay

If an onsite visit is required within the 30-day vesting period and you choose to start a...

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What is included with a professional installation?

1) The HughesNet professional technician will install the HughesNet Wi-Fi Modem (with power supply) and will connect 2 of your devices, such as:

  • desktop computer (connected to modem with a HughesNet supplied LAN cable)
  • laptop
  • tablet (Apple iPad, etc.)
  • smartphone 

You can ask your technician to connect additional devices for an additional...

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*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.


1 month of free Express Repair offered by Hughes is only applicable one (1) time per customer and may not be used for any other purchases of the same, or different products and services. 

Express Repair Basic includes 2nd business day onsite service, 8am–5pm, Monday through Friday. $24.99 per onsite repair incident applies in addition to monthly fee.
Express Repair Premium includes next business day onsite service, 8am–5pm, Monday through Friday. $24.99 per onsite repair incident applies in addition to monthly fee.