Activating HughesNet® satellite Internet opens a world of possibilities for your home or business. In this guide we’ll answer common questions about the installation process and describe how to set up satellite Internet with HughesNet.
Common Questions About Setting Up Satellite Connections
First, let’s go over some of the frequently asked questions about how to install satellite Internet and what equipment you will need.
How do I install my HughesNet service? –Leave the installation to the pros! Your satellite dish installation will be carried out by a HughesNet professional technician. Where other providers require subscribers to set up their own satellite dish, our trained technicians will take care of everything for you, including high-risk situations like working on the roof or using ladders to access elevated areas. Every install is backed by our trusted customer support team.
What do you need for satellite Internet? –On the day of installation, a HughesNet professional technician will bring all necessary equipment to your home or business, including a satellite dish, a HughesNet integrated Wi-Fi modem with built-in router, coaxial cables and any additional installation materials.
Does satellite Internet need a modem? – Yes, a modem is essential in connecting your home or business to satellite Internet service. HughesNet offers an advanced integrated Wi-Fi modem that is not only convenient, but also features the latest standards in Wi-Fi technology for incredible speeds and excellent coverage. The modem delivers fast and secure wireless connectivity.
Does satellite Internet require a router? – Yes, routers allow your wireless devices to connect to the satellite Internet connection your modem establishes. The HughesNet integrated Wi-Fi modem includes a built-in advanced Wi-Fi router, so you don’t have to deal with multiple pieces of equipment cluttering up your home.
Do you need a phone line for satellite Internet? – No home phone line is needed to set up a satellite Internet connection with HughesNet.
For additional information about your satellite setup, check out our blog on “Everything That Goes into Installing a Satellite Dish.”
The HughesNet Professional Installation Process
Once you’ve made the decision to order HughesNet satellite Internet service, your professional installation will be scheduled within just a few days. On the day of your appointment, a HughesNet professional technician will complete the following steps:
- Install the HughesNet outdoor antenna system (the satellite dish and mounting rod) on your house. The antenna will be installed in a position to best connect to the satellite in space. This could be on the roof or the side of your house and will be positioned at least 4 feet 5 inches off the ground so it is out of reach of small children. In some instances – such as homes with vinyl siding, metal siding, or metal roofs – the technician may recommend a pole mount.
- The installer will run a cable from the outdoor antenna to the modem inside your house. To do this, they’ll need to drill a small hole through the exterior wall to an adjacent interior wall and will finish the wiring neatly on the inside with a faceplate.
- Once in place, the professional technician will ensure the entire system is correctly grounded and any holes in the exterior wall are sealed with water-resistant fittings.
Once the antenna and wiring are in place and connected, the HughesNet professional technician will plug in the HughesNet Wi-Fi Modem and connect two of your devices (such as desktop computers, laptops, tablets, smartphones, etc.). For further assistance setting up devices, Customer Care is always available to answer questions. Once your service is set up, supplementary devices like the Hughes Wi-Fi Booster can be installed to ensure you get the most out of your satellite Internet connection.
Simplifying Satellite Setup for Every Subscriber
Installing your satellite Internet service doesn’t have to be a hassle. With HughesNet, new customers spend less time stressing over complex setup and more time enjoying the benefits of America’s #1 choice for satellite Internet.