HughesNet®

Frequently Asked Questions

* Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.

Disclaimer

** The HughesNet service plans are designed to deliver download speeds of 25 Mbps and upload speeds of 3 Mbps, but individual customers may experience different speeds at different times of the day. Speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including: the configuration of your computer, the number of concurrent users, network or Internet congestion, the capabilities and content of the websites you are accessing, network management practices as deemed necessary, and other factors. When you connect to the HughesNet service using Wi-Fi, your experience will vary based on your proximity to the Wi-Fi source and the strength of the signal.

† If you exceed your monthly plan data, you will experience reduced speeds, typically 1-3 Mbps, until the next billing cycle.