How It Works

How does Hughes provide Internet via satellite?
Step 1 Graphic

Step 1

A request for a Web page is sent from your computer to a satellite about 22,000 miles out in space. At this altitude, the satellite's period of rotation (24 hours) matches the Earth's, and the satellite always remains in the same spot over the Earth (geosynchronous orbit). Because Internet via satellite is so technologically advanced, this distance hardly makes a difference, even with rural Internet connections. 

Step 2 graphic

Step 2

The satellite contacts the Hughes Network Operations Center (NOC) which locates the specific Website you have requested.

Step 3 graphic

Step 3

The Website beams the information back along the same path to the NOC, then to the satellite, and then to your computer through your HughesNet dish and modem. Although the signal travels a great distance, there is only a fraction of a second delay during this transmission. This is similar to delay you may have experienced when using a cell phone. In most cases, latency isn't apparent while surfing online. Once technology is set up in your home connecting to the Internet via satellite is simple.

Coverage Areas
United States
The wait is over! HughesNet® Gen5 is available where you live today, even where fiber and cable Internet are not. HughesNet Gen5 lets you do more of everything you love, wherever you live in contiguous United States, including Alaska! As long as you have a clear view of the Southern sky, you have access faster speeds, more data, and built-in Wi-Fi. Live where you love and still stay connected!
Alaska and Puerto RIco
HughesNet is available in Alaska and Puerto Rico wherever you have a clear view of the Southern sky! Click "LEARN MORE" to get started.

HughesNet® Gen5 leverages decades of experience in satellite technology and service with SmartTechnologies™, revolutionary service enhancements that let customers do more of what they want online without interruptions or running over monthly data allowances. 

Features include:

  • Shrinking Web data by up to 30% - so you can do more online and download more content, while using less of your data.

  • Pre-fetching bits and pieces that make up a Web page, so your Web pages load faster.

  • Tools like the Usage Meter and Data tokens allow you to monitor data and add more to your plan if needed. 

Advanced Technology

The EchoStar XIX satellite is the world's highest-capacity broadband satellite. It now connects a greater number of households and small businesses with the fastest satellite Internet speeds available from coast to coast. 

Image of EchoStar XIX

Frequently Asked Questions

How quickly will I be up and running?

On average, most customers are installed within 5 days of their order. Installation times may be longer due to the surge of demand for this service. Most customers have the opportunity to schedule an installation date at time of order. However, if a preferred date is not available, a HughesNet installer will contact you within 3 days of placing...
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What is included with a professional installation?

1) The HughesNet professional technician will install the HughesNet Wi-Fi Modem (with power supply) and will connect 2 devices, such as: a. desktop computer (connected to modem with a HughesNet supplied LAN cable) b. laptop c. tablet (Apple iPad, etc.) d. Smartphone You can ask your technician to connect additional devices for an additional cost...
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What are the computer system requirements for HughesNet?

HughesNet lets you connect your computer to the Internet whether you are running a Windows or Macintosh operating system. HughesNet supports all version of Windows and Mac OS that are still supported by their respective manufacturers.

Can the certified HughesNet installer hook up my home network?

Your installer will connect two devices during your installation appointment. However, you can ask your technician to connect additional devices for an additional cost. Any non-standard installation extras will be billed on your next HughesNet invoice. The technicians do not accept cash or check at the time of install.

Why should I choose HughesNet Gen5?

HughesNet® Gen5 is the 5th generation of satellite Internet. With HughesNet Gen5, Hughes has fundamentally re-imagined what satellite Internet can be, bringing customers more of everything they want: fast speeds, unlimited data, and built-in Wi-Fi. For four years in a row, the FCC ranked HughesNet #1 among ISPs – including cable, fiber, satellite...
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*Free standard installation applies to new Lease subscribers only. Not valid with Purchase option. Limited-time offer.